Are you wondering how to move forward from all the unexpected changes you had to make for your business to survive the pandemic?
Lessons learned from the pandemic make it clear that business can’t go on as usual. Everything has changed, from the supply chain, to your workforce, to how your customers shop and what kind of service they expect. The adaptations we’ve been forced to make since March are not going away. Customers are concerned about health risks, have grown more comfortable doing business online, and have come to expect the instant gratification of online shopping, customer service chat-bots, virtual meetings, and the convenience of delivery and curbside pickup.
How do you move forward? With help from David.
